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Terms & Conditions - Sipsmith

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Terms & Conditions - Sipsmith HOMEOur Spirits Our Story Cocktails Events Your Batch Shop Tours Blog Sipping Society Contact   I stipulate to receive occasional ginny updates from the Sipsmith Distillery and have read and winnow the terms and conditions. Login Register Search SearchIncreasinglyresults... Exact matches only Search in title Search in content Search in comments Search in excerpt Filter by Custom Post Type Login Register Adding to cart Product widow to cart Terms & Conditions This legal statement contains our privacy policy, registered address, and visitor registration details.VisitorDetails This website is owned and operated by Sipsmith Ltd. Registered Office Sipsmith Ltd 83 Cranbrook Road, London, W4 2LJ.VisitorRegistration Sipsmith Ltd is a visitor registered in England and Wales with visitor number 06373864 and VAT Number 937 154 904. To contact us, click here Website Privacy Policy Sipsmith Ltd (“we”; “us”; “our”) respects your privacy and is single-minded to protecting your personal information at all times in everything we do. We are the data controllers in respect of the personal information which we hold well-nigh you. As data controllers, we are responsible for determining the purposes for which we use the information we hold well-nigh you. In vibrations with the General Data Protection Regulation ((EU) 2016/679) (the “GDPR”), this privacy notice sets out how we use your information in the undertow of operating our merchantry and moreover sets out your legal rights in relation to the information we hold well-nigh you. This privacy notice applies to our use of any personal information which we may collect from you through your use of this website, including any information you may provide when you purchase any product or service from us (e.g. distillery tours), sign up to our newsletters or take part in any competition or promotion sponsored by us. In addition, this privacy notice applies to our use of any information well-nigh you which we may collect from you via face-to-face communication, post, phone, email, social media or any other ways of liaison (including any form of electronic communication). This privacy notice moreover applies to any information well-nigh you which we may collect from any third party in the undertow of running our business.   The information we collect well-nigh you We may collect, use, store and transfer a number of variegated kinds of personal information well-nigh you which we have grouped together as follows: Identity Data includes [name, title, stage of lineage and gender]. Contact Data includes [billing address, wordage address, email write and phone numbers]. Financial Data includes [bank worth and payment vellum details]. Transaction Data includes [details well-nigh payments to and from you and other details of products and services you have purchased / ordered from us, such as distillery tours]. Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to wangle this website]. Profile Data includes [details of your username and password as a registered user of our website; purchases or orders made by you in relation to any products or services; subscriptions by you to any newsletters or to any products or services we provide; details of any interests, preferences, survey responses, feedback or complaints which you have communicated to us; and details which you have provided in relation to taking part in any competition or promotion sponsored by us]. Usage Data includes [information well-nigh how you use our website, products and services]. Marketing and Communications Data includes [name, email address, your preferences in receiving marketing materials, promotions and/or newsletters from us and your liaison preferences]. We may moreover be required to process spare information well-nigh you from time to time in the undertow of operating our merchantry where this is necessary for the purposes of overseeing our merchantry correctly and/or promoting our products and services effectively. Where we need to collect personal information by law, or under the terms of a contract we have with you and you goof to provide that data when requested, we may not be worldly-wise to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have ordered from us but we will notify you if this is the specimen at the time.   How your information is placid We will mainly collect personal information well-nigh you through uncontrived interactions with you. You may requite us your personal information by filling in forms or by respective with us through our website or by post, phone, email, social media or any other ways of liaison (including any form of electronic communication). This includes personal information you provide when you: (i) order / purchase our products or services (e.g. distillery tours); (ii) register / create an worth on our website; (iii) subscribe to receive our products, services, publications or newsletters; (iv) request marketing materials to be sent to you; (v) enter a competition, promotion or survey; or (vi) provide us with any feedback or other communications. As you interact with our website, we may automatically collect Technical Data well-nigh your equipment, browsing deportment and patterns. We collect this personal information by using cookies, server logs and other similar technologies. We may moreover collect information well-nigh you from other entities in our group, from our merchantry partners and from various other third party service providers, including but not limited to professional advisers, analytics providers, razzmatazz networks, search information providers, fraud prevention and credit reference agencies and providers of technical, payment and wordage services. It is important that the personal information we hold well-nigh you is well-judged and up to date. Please let us know if your personal information changes at any time during your relationship with us. How we use your information We will only use your personal information where we have a lawful understructure for doing so. Most commonly, we will use your personal information in the pursuit circumstances: Where we need to perform the contract we are well-nigh to enter into or have entered into with you. Where it is necessary for the purposes of our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those legitimate interests. Where we need to comply with any legal obligation or regulatory requirement. We may moreover use consent as a lawful understructure for providing you with marketing communications in unrepealable circumstances. For remoter details, please see the Marketing section below. The table unelevated sets out a unravelment of the main ways we plan to use your personal information and which of the relevant lawful grounds for processing we rely on to do so. We have moreover identified what our legitimate interests are where appropriate. Please note that we may process your personal information for increasingly than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you require details well-nigh the specific lawful ground we are relying on to process your personal information where increasingly than one lawful ground has been set out in the table below. Purpose / Activity Lawful grounds for processing   [Registering you as a new customer.] [Necessary for the performance of a contract with you.]   [Processing and delivering your orders / purchases and providing you with products or services (e.g. distillery tours) in connection with any contract which you have entered into with us.] [Necessary for the performance of a contract with you.] [Communicating with you for the purposes of providing you with any products or services (e.g. distillery tours) which you have ordered / purchased from us.] [Necessary for the performance of a contract with you.] [Necessary for our legitimate interests in operating our merchantry correctly and promoting our products and services effectively.] [Managing our relationship with you, including reviewing and responding to any questions, feedback or other communications submitted by you.] [Necessary for the performance of a contract with you.] [Necessary to comply with our legal obligations.] [Necessary for our legitimate interests in operating our merchantry correctly, promoting our products and services effectively, developing and improving our products and services and responding to queries or complaints effectively.] [Managing and processing all payments, fees and/or charges and collecting and recovering any sums owed to us.] [Necessary for the performance of a contract with you.] [Necessary for our legitimate interests in processing payments made by our customers and recovering any debts due to us.] [Providing you with the opportunity to take part in competitions or promotions.] [Necessary for our legitimate interests in promoting our products and services powerfully and developing and growing our business.] [Providing you with the opportunity to well-constructed surveys and reviewing any survey responses or other communications submitted by you in relation to your wits of our products and services (e.g. distillery tours).] [Necessary for our legitimate interests in studying how customers wits our products and services and developing and improving our products and services.] [Administering and protecting our merchantry and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).] [Necessary to comply with our legal obligations.] [Necessary for our legitimate interests in operating our merchantry correctly, ensuring the provision of constructive wardship and IT services, maintaining network security and preventing fraud.] [Delivering relevant website content and online advertisements to you and measuring and understanding the effectiveness of the website content / razzmatazz we serve to you.]     [Necessary for our legitimate interests in studying how customers use our products / services, developing and improving our products / services, keeping our website up to stage and relevant, growing our merchantry and informing our marketing strategies.]   [Using data analytics to modernize our website, products / services, marketing, consumer relationships and experiences.] [Necessary for our legitimate interests in defining the types of customers for our products / services, keeping our website up to stage and relevant, developing and improving our products / services, growing our merchantry and informing our marketing strategies.] [Providing you with marketing materials, newsletters and promotions and moreover providing you with suggestions and recommendations well-nigh products and services (e.g. distillery tours) that may be of interest to you.] [Necessary for our legitimate interests in developing and promoting our products and services and growing our business.][In unrepealable circumstances, we may use consent as a lawful understructure for processing personal information for uncontrived marketing purposes.]   Marketing We may use your personal information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, promotions and/or offers may be relevant for you for the purposes of marketing. You will receive marketing materials from us if you have requested this information from us. You may moreover receive marketing materials from us if you have purchased products or services from us (e.g. distillery tours), or engaged in negotiations with us in connection with our products or services, or if you have provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving marketing materials. In these circumstances, we will provide you with marketing materials on the lawful understructure that it is necessary for the purposes of our legitimate interests in developing and promoting our products and services and growing our business. If you have provided us with your details and none of the whilom circumstances apply, you will only receive marketing materials, email newsletters or email promotions from us in circumstances where you have provided an opt-in consent which confirms that you want to receive such marketing from us. In these circumstances, you have the right to withdraw your consent at any time to the use of your personal information for marketing purposes. Opting out of marketing You have the right to object at any time to the processing of your personal information for uncontrived marketing purposes. If you object to such processing, we will closure to process your personal information for uncontrived marketing purposes. You can ask us to stop sending you marketing materials at any time by: (i) pursuit the opt-out links on any marketing communication, email message or email newsletter sent to you; or (ii) contacting us by email at [email protected]. How long we retain your information We will retain your personal information for as long as necessary to fulfil the purposes we placid it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the towardly retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can unzip those purposes through other means, and the workable legal requirements. Disclosures of your information We may need to share your information with various third parties which provide services to us or act on our behalf in connection with the operation of our business. In particular, your information may be disclosed to the pursuit categories of third parties: [Other entities in our corporate group. Professional tutors (including legal tutors and financial advisers), auditors, insurers, bankers, and financial organisations. Other third party service providers which provide services to us in connection with the operation of our business, including but not limited to: IT and system wardship services and other technical services; website minutiae services; data storage services; digital marketing and email deployment services; tour booking services; consumer fulfilment services; logistics, distribution and wordage services; data analytics services; fraud prevention and credit reference services; and payment processing and receipt processing services. Trade toadies and merchantry partners. Third parties with whom we may enter into negotiations in respect of a commercial agreement, e.g. joint merchantry venture. Third parties to whom we may segregate to sell, transfer, or merge parts of our merchantry or our assets. HM Revenue & Customs or any other public validity or regulatory validity in circumstances where we are required to unroll personal information by law.] We require all third party service providers to respect the security of your personal information and to treat it in vibrations with the law. We do not permit our third party service providers to use your information for their own purposes and only permit them to process your information for specified purposes and in vibrations with our instructions.   International data transfers Please note that there may be instances where it may be necessary for us to transfer your information outside the European Economic Area, e.g. if we use third party service providers from flipside country. In these circumstances we shall put in place suitable safeguards to ensure that your information is held securely. If you require remoter information well-nigh the safeguards put in place you can request it from us by contacting us by email at the email write set out below.   Your legal rights in relation your information Under the GDPR, you have a number of legal rights in relation to the personal information which we hold well-nigh you. We respect your legal rights in relation to your information and aim to uphold your rights in everything we do. Your legal rights under the GDPR include the following: Subject wangle right – You can ask us to provide you with a reprinting of the personal information which we hold well-nigh you and a unravelment of how we use your information. Right to rectification – If you believe any information we hold well-nigh you may be inaccurate or incomplete, you can require us to rectify these inaccuracies. Right to erasure / Right to be forgotten – You can require us to erase your information in unrepealable circumstances. However, please note that we may not unchangingly be worldly-wise to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Right to data portability – Where we process your information using streamlined ways of processing on the understructure of your consent or for the purposes of performing a contract with you, you can request that we supply such information to flipside party in a machine-readable format. Right to restriction of processing – You can require us to restrict or suspend our processing of your information in unrepealable limited circumstances. Right to object to processing – Where we process your information on the lawful understructure that such processing is necessary for the purposes of our legitimate interests, you have the right to object to us processing your information in unrepealable circumstances. Right to object to processing for uncontrived marketing purposes – You have the right to object at any time to the processing of your information for uncontrived marketing purposes. If you object to us processing your information for uncontrived marketing purposes, we will no longer process your information for such purposes. Right to withdraw consent – If we process your information on the understructure of your consent, you have the right to withdraw your consent at any time to the processing of your information. However, please note that this will not stupefy the lawfulness of any processing of your information carried out surpassing you withdraw your consent. UK Tax Strategy You can view our UK Tax Strategy here: https://www.suntory.com/about/financial/ How to contact us Please get in touch if you have any questions well-nigh how we use your information or you wish to contact us well-nigh your legal rights or if you have any complaints or feedback well-nigh our use of your information. Please contact us at any time by sending an email to us at [email protected]. If you wish to submit a complaint or express any concerns well-nigh our use of your information, please contact us in the first instance. We will do our weightier to resolve your complaint or write your concerns to your satisfaction. However, if you finger that we have not resolved your complaint or addressed your concerns, please note that you have right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory validity for data protection issues. Please note that we may update this privacy notice at any time. Any changes to this privacy notice will be posted on our website, and where appropriate, notified to you by email. NOTE Thank you to the David Rumsey Map Collection, www.davidrumsey.com for use of the map on our History of Gin page.   COMPETITIONS AND PROMOTIONS: STANDARD TERMS AND CONDITIONS Competition details form part of these terms and conditions. Entry is unshut to residents of the UK except employees (and their families) of Sipsmith Ltd (UK) and their agents, the suppliers of the prizes and any other companies associated with the competitions. The entrant(s) must be weather-beaten 18 or over. Proof of identity and age may be required. Use of a false name or write will result in disqualification. Entries that are incomplete, illegible, indecipherable, or inaudible (if made by phone) will not be valid and deemed void. All entries must be made directly by the person inward the competition. Entries made online using methods generated by a script, macro or the use of streamlined devices will be void. No responsibility can be wonted for entries lost, damaged or elapsed in the post, or due to computer error in transit. The prizes are as stated, are not transferable to flipside individual and no mazuma or other alternatives will be offered. If the prize stated is ‘A Year of Gin’ or ‘A Year’s Supply of Gin’ this equates to 12 x 70cl bottles of Sipsmith London Dry Gin. The winner(s) is (are) responsible for expenses and arrangements not specifically included in the prizes, including any necessary travel documents, passports and visas. Prizes are subject to availability and the prize suppliers’ terms and conditions. The promoters reserve the right to update or yo-yo the terms of competitions at any time and reject entries from entrants not inward into the spirit of the competition. In the event of a prize stuff unavailable, the promoter reserves the right to offer an volitional prize of equal or greater value. Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the latter stage stated within the promotional material. Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is stuff judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges. Confirmation of the prize will be made in writing by email to the winner(s). Failure to respond and/or provide an write for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize. Where applicable, the visualization of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision. Competitions may be modified or withdrawn at any time. The provider of the prize is specified within the promotional material. The Promoter is Sipsmith Ltd, 83 Cranbrook Road, Chiswick, London, W4 2LJ In the event of a discrepancy between these standard terms and conditions and the details in the promotional material (or any other terms and conditions provided/referred to at the time of entry), the details of the promotional material (and any other terms and conditions provided/referred to at the time of entry) shall prevail Contact Work with us Supply uniting transparency Terms & ConditionsWordage& Returns Please Sip Responsibly ©SIPSMITH 2019